2025 Organizational Frontlines Research Pre-Conference

Organizational Frontlines Research (OFR) began as a grassroots initiative to unite scholars and practitioners from diverse disciplines, all sharing a common enthusiasm for innovations and opportunities at the organizational frontlines.

Ten years later, we invite you to join us in celebrating the 10th anniversary as we reflect on the past and look to the future, which will include several exciting activities to mark this milestone:

1. The Journal of Service Research (JSR-SI) has dedicated a Special Issue to commemorate OFR’s 10th anniversary. We encourage OFR members interested in submitting their work to the JSR-SI to submit for consideration between March 31 and April 30, 2025. Authors interested in submitting to the JSR-SI should email todd.arnold@okstate.edu and jagdip.singh@case.edu with their submission.
2. Authors planning to submit to the JSR-SI are invited to submit early drafts to the 2025 OFR Symposium for consideration for presentation and feedback. See the information below regarding the 2025 OFR Symposium call for papers.
3. OFR members unsure about submitting to the JSR-SI are also welcome to submit their work for consideration at the OFR Symposium.

2025 OFR Symposium: Call for Research Presentations

Full Paper Presentations Intended for Journal of Service Research Special Issue

The symposium is intended to promote scholarship in the area of OFR. We welcome submissions from any field or discipline that tackles issues of organizational frontlines.  To align with the call for the JSR-SI to commemorate the 10^th OFR anniversary, the call for Symposium presentations is as follows:

Submission Format

A double-spaced manuscript, no longer than 20 pages (all inclusive), detailing the authors’ study thesis, approach, and results/findings. Please also include a 2-page statement outlining the intended contribution to OFR theory and/or practice.

Presentation Format

Selected authors will make a brief presentation of their work, followed by a roundtable- feedback session. Participation in the symposium does NOT guarantee publication in the JSR special issue. The purpose is to provide feedback to interested authors to help increase the publication probabilities of their contribution (in the event they wish to do so).

How to Make a Submission

Interested authors should send their submissions per the above instructions to todd.arnold@okstate.edu and jagdip.singh@case.edu.

Submission Deadline

December 2, 2024

Participants will be notified by early to mid-January, 2025

2025 OFR Symposium: Call for Research Lightning Talks

Like in the previous symposium, we hope to include more OFR scholars in the program and invite you to submit a research proposal for consideration as a brief presentation at the OFR preconference event.

Submission Format

If you are interested in participating, please submit a brief PowerPoint proposal.

• Title Slide – identify the title of the presentation, all co-authors and their affiliations
• Problem/Research Questions – identify the problem and why it is important for OFR
• Approach – outline your approach (e.g., framework, research design, data)
• Results – highlight your key results
• Implications for Practice – specify how your results can help practitioners make decisions

Presentation Format

Our plan is that final presentations will be no more than 7 minutes and designed to encourage lively discussion among OFR attendees. All presenters will have the opportunity to revise slides before the event. Still, we plan to strictly enforce the 7-minute proposal requirement as it will help bolster confidence that all presenters are committed to the spirit of “lightning talks.”

Submission Guidelines:

Submissions should include the names of all co-authors and their university affiliations. Please note that submission to the conference does not preclude your work from being published by any journal.

How to Make a Submission

Submissions can be sent directly to this year’s pre-conference co-chairs: Colleen Harmeling (charmeling@business.fsu.edu) and Johannes Habel (jhabel@bauer.uh.edu) with any questions regarding the event or submissions.

Submission Deadline

December 2, 2024

Participants will be notified by early to mid-January, 2025