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Customer Engagement Project Plan

Use this project plan to outline the key components of your customer engagement program to steer the direction of your project.

  • Estimated time required: 2 hours
  • Skills required: Strategic planning

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AMA Customer Engagement Playbook

Customer Engagement Playbook

This tool can be used alone, but it’s also part of the comprehensive Customer Engagement Playbook. It provides organizational step-by-step instructions while also helping you utilize more than 20 downloadable tools from the popular AMA Marketer’s Toolkit library.

This tool is powered by Demand Metric.

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