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Journal of Retailing and Consumer Services, 19(5)
Journal of Service Management, 23(4)
Journal of Services Marketing, 26(5)
Judgment and Decision Making, 7(4)
Service Business, 6(3)
Administrative Science Quarterly, 57(2)
Econometrica, 80(4)
Journal of the Academy of Marketing Science, 15(3)
Experimental Economics, 15(3)
International Journal of Bank Marketing, 30(5)
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