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Industrial Marketing Management, 116
Journal of Business Ethics, 189(1)
Journal of Business Research, 172
Journal of Fashion Marketing and Management, 28(1)
Journal of Service Theory and Practice, 34(1)
Journal of Social Marketing, 14(1)
Operations Research, 71(6)
Public Opinion Quarterly, 87(4)
Academy of Management Journal, 66(6)
The Customer Asset. Understanding and Managing its Value
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