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Journal of Service Management, 33(6)
Journal of Service Theory and Practice, 32(7)
Journal of Services Marketing, 36(9)
MIS Quarterly, 46(4)
Psychology & Marketing, 40(1)
Service Business, 16(4)
Spanish Journal of Marketing - ESIC, 26(3)
American Economic Review, 112(12)
Applied Marketing Analytics, 8(2)
Consumption Markets & Culture, 25(6)
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